Exploring High-End Hospitality: A Field Trip to Genting Highlands

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The recent field trip to Genting Highlands proved to be a pivotal experience for 15 students from the SEGi’s School of Hospitality and Tourism Management. The primary objective of this excursion was clear – to provide students with practical exposure to the dynamics of an urban tourism destination. Genting Highlands, renowned as a resort city, unfolded a diverse array of attractions and facilities, becoming an ideal setting for students to study the nuances of urban tourism.

A significant highlight of the field trip was the exclusive visit to Crockfords Hotel, hailed as the epitome of luxury in Genting Highlands. Hosted by Mr. Edmund Chin, the Crockfords Club Director, this visit aimed to immerse students in the realm of high-end hospitality and hotel management. Mr. Chin, a seasoned professional, provided invaluable insights into the intricacies of managing a luxurious establishment, offering students a firsthand understanding of the upscale segment within the tourism industry.

What sets this field trip apart is the incorporation of real-world experiences through interactions with industry professionals. The presence of Mr. Edmund Chin allowed students to bridge the gap between theoretical knowledge and practical application. By delving into the inner workings of Crockfords Hotel, students gained a comprehensive understanding of the standards and operations of high-end establishments.

Nik Azreeta Nik Aziz, a dedicated lecturer at SEGi, spearheaded this enriching experience. Her guidance, coupled with the insights shared by Mr. Chin, created an environment conducive to learning and networking. The students not only witnessed the behind-the-scenes operations of a luxurious hotel but also had the opportunity to build connections within the hospitality industry.

This field trip stands as a testament to SEGi’s commitment to providing its students with more than just classroom education. It’s about offering a holistic learning experience that goes beyond textbooks, allowing students to apply their knowledge in real-world settings. The Genting Highlands excursion, with its focus on high-end hospitality, exemplifies the SEGi’s dedication to shaping well-rounded professionals ready to excel in the dynamic field of hospitality and tourism.