Malaysia has seen a notable transformation in its banking sector in recent years, which has been marked by the rise of digital banks. These pioneering financial institutions are transforming the manner in which Malaysians handle their money, providing simplicity, accessibility, and a wide range of services that prioritise digital platforms. The shift towards digital banking is driven not just by technological progress but also by evolving customer tastes and the need for more streamlined financial products.
Bank Negara Malaysia (BNM) has recently issued a significant number of digital bank licences, leading to a notable increase in the Malaysian banking industry. These licences enable organisations to function as virtual banks, providing a variety of financial services without the need for physical locations. Consequently, both domestic entrepreneurs and global competitors have penetrated the Malaysian market, bringing inventive digital banking options to customers.
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