Certificate in Hotel Operations

Course ID : (N/1013/3/0006)(01/29)(MQA/PA16971)
Campus: SEGi College Penang
Levels of Study: Certificate

Course Overview

Through a synergistic blend of academic coursework and hands-on experience, students will experience the best of both worlds: robust theoretical knowledge and invaluable practical application. This dual-edged education model ensures that SEGi graduates are poised to excel and lead in the hospitality sector.

Academically, students will delve into the core principles of hospitality, from the essentials of food fundamentals and hygiene to the intricacies of basic accounting and restaurant service management theory.

Transitioning from the classroom to the vibrant corridors of Resorts World Genting, the programme’s work-based learning component offers an unrivalled educational experience. Students will engage directly with the operations of a world-class resort, applying their academic knowledge in areas such as front office operations, housekeeping, customer service management, and food production. The practical aspect is further enriched with opportunities in restaurant service and basic pastry creation, culminating in an internship that provides a real taste of the hospitality industry’s fast pace and diversity.

Years in Making Things Possible
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Alumni Worldwide
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First-Class Honors Graduates Each Year
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Craft Unforgettable Experiences

We take pride in our “industry into classroom” approach and our extensive network of partnerships with hoteliers worldwide. Our Hospitality students gain unique insights into what goes on behind the scenes in crafting memorable experiences, learning directly from industry experts.

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